Emirates Airlines aims to become the world’s first Autism Certified Airline, reaffirming its commitment to providing a seamless, supportive, and welcoming experience for every passenger.
Gaining this certification will set Emirates apart, as it will be better positioned to accommodate passengers other airlines may not.
Emirates will be well-equipped to assist passengers with autism and sensory sensitivities. Thus, making travel more accessible for all.
EMIRATES: FIRST AUTISM CERTIFIED AIRLINE
The Dubai-based airline has launched its journey to officially become the world’s first Autism Certified Airline.
This inaugural designation is set to be formally awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES) in the coming months, once more than 30 000 of the airline’s cabin crew and ground staff have completed the initial training.
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AUTISM AND SENSORY AWARENESS TRAINING
As part of the designation, Emirates’ ground staff and cabin crew will undertake focused training on autism and sensory awareness.
The training will equip them with the understanding and skills to address the needs of travellers with autism and sensory sensitivities.
The training will indeed educate Emirates’ teams on the spectrum of autism, misconceptions and challenges faced, the myriad ways to assist customers dependent on their individual needs, as well as the potential stimuli and triggers that staff should be aware of.
NEW STANDARDS AND SERVICES
The airline also plans to roll out new standards and services that will improve the on-the-ground and inflight travel experiences for both customers on the autism spectrum and their families and companions.
Details regarding this will be announced later in the year.
For individuals with autism, international air travel can be a challenging experience or something to be avoided completely.
This is due to the high level of sensory stimuli that are part and parcel of the experience.
Flying and the other processes that go with it can be quite offputting for people with autism.
